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Virtual Customer Support — Ava $1,000/mo
Virtual Employee · Meet Ava

Virtual Customer Support

Every customer answered in seconds, on every channel.

One support hire that never sleeps, never queues, never quits.

See what's inside
Overview

Virtual Customer Support answers calls, texts, emails, and DMs the moment they land — day, night, weekend, holiday. It resolves the routine questions that eat your team’s day and hands a human the rest with full context, so response time drops to seconds and nothing sits unread.

  • First response in seconds across voice, text, email, and DM
  • Covers nights, weekends, and holidays at full speed
  • Resolves routine questions and escalates the rest with context
  • Handles hundreds of conversations at once without dropping one
Components of Virtual Customer Support

4 agents. Buy the bundle or any agent alone.

Questions

What owners ask before hiring Ava

What channels does it cover?

Voice calls, SMS and web chat, support email, and Instagram and Facebook DMs — from one set of instructions.

When does a human get involved?

Whenever a request exceeds its scope or you want it to. It hands off with the full conversation and the customer’s history attached.

Can I buy just one channel?

Yes. Each agent — Voice, Text, Email, DM — is available on its own at $300/mo, or together as the bundle at $1,000/mo.

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$1,000/mo Virtual Customer Support